It is possible to access your email accounts without having to configure an email program on your PC/Tablet/Phone. Webmail provides a quick and secure way to check your email using a web browser.
If you've purchased both your domain and hosting from Krystal then your webmail can usually be accessed via https://yourdomain/webmail
e.g. if your domain is example.co.uk then you'll use https://example.co.uk/webmail
If your domain name does not resolve to our server's IP address (usually because your nameservers are not set to Envision Hosting), then you will not be able to access your webmail account using your domain name. In such cases, you should instead log in to webmail using https://serverhostname/webmail
Your server hostname is given in the welcome email you received when your hosting account was setup.